PRIVACY POLICY

Last update 24 October, 2024

Who we are

Tessa’s (“we”, “us”, “our”) provides subscription meal prep services. We respect your privacy and protect your data.

Data Controller: Tessa’s [Company legal name], [registered address].


Contact: hello@nota.nl

Data we collect
  • Account data: name, email, phone, delivery address.
  • Order and subscription data: selected plans, meals, delivery preferences.
  • Payment data: processed by our payment processor. We store only limited billing metadata.
  • Dietary preferences and allergies: collected only if you choose to share them to personalize meals. This may include special-category data under GDPR.
  • Usage data: device info, IP address, and analytics cookies.
Why we use your data (GDPR legal bases)
  • To provide and deliver the service (contract).
  • To personalize menus and filters, including dietary needs (consent).
  • To process payments and prevent fraud (legitimate interests and legal obligation).
  • To send service messages like order updates (contract).
  • To send marketing with your consent. You can opt out anytime.
Cookies and analytics

We use essential cookies for site functionality and analytics cookies to improve performance. You can manage preferences in our cookie banner and in your browser settings.

Sharing your data

We share data with vetted service providers who help run our service. Examples include payment processing, delivery partners, analytics, and customer support tools. These providers process data under contract and follow strict security measures.

International transfers

If data is transferred outside the EEA or UK, we use safeguards such as Standard Contractual Clauses.

Security

We apply technical and organizational measures to protect your data. No method of transmission is perfectly secure, yet we work to protect information at all times.

Questions or requests: hello@nota.nl